by Kristin Caniglia | Jan 12, 2022 | Dynamics 365 Sales, Dynamics 365 Sales Insights, Microsoft Dynamics 365, sales
Selling to customers today is about building and maintaining relationships. Relationships are built by knowing your customers, what is important to them, and responding to them with the right communication at the right time. Dynamics 365 Sales Insights enables...
by Kristin Caniglia | Jun 27, 2024 | Microsoft Dynamics 365
Building strong customer relationships is crucial for fostering loyalty, repeat business, and positive word-of-mouth. Engaged customers provide valuable feedback, are more resilient during tough times, and are less price-sensitive. To achieve this, it’s essential to:...
by Kristin Caniglia | Feb 15, 2024 | Microsoft Dynamics 365
This article was originally published in 2021 but has been updated with the most current information. In today’s hyper-competitive business landscape, maintaining strong and lasting relationships with customers is paramount for success. Dynamics 365,...
by Kristin Caniglia | Mar 18, 2024 | Microsoft Dynamics 365
In sales and marketing, we often say, “Out with the old, in with the new.” But what about those old leads that haven’t become customers yet? With spring coming around and everything feeling fresh and new, it’s the perfect time to take...
by Kristin Caniglia | Feb 26, 2024 | Customer service, Microsoft Dynamics 365
In today’s digitally-driven business landscape, one-size-fits-all approaches are a thing of the past. To truly stand out and connect with customers, personalization is key. Enter Dynamics 365 CRM—a game-changer in the realm of customer engagement. Let’s...