Dynamics 365 for Sales

Accelerate your sales cycle with powerful automation and real-time insights that drive smarter decision-making.

Convert leads into opportunities

As a sales professional, you need powerful tools to help you up your game, focus on the right opportunities, and close more deals.

In today’s world, buyers are more informed and have higher expectations than ever before. To compete and be successful in the digital transformation journey, sellers need to engage customers in new ways. Dynamics 365 for Sales enables you to engage prospects and customers to build relationships that drive sales. Dynamics 365 also provides you with a powerful solution for tracking leads, optimizing sales activities, and closing deals faster.

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Dynamics 365 Sales Features

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Sales Accelerator
AI-driven recommendations help your sales team focus on high-potential leads for faster conversions.

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Sales Forecasting
Generate accurate, data-driven sales forecasts to meet your business goals.

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Conversation Intelligence
Analyze customer calls to gain insights on sentiment and improve sales interactions.

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Lead Prioritization
AI-powered lead scoring ensures your team targets the most promising prospects.

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Contextual Insights
Get a complete view of your customers with AI insights to drive personalized interactions.

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Workflow Automation
Automate routine tasks, freeing up your sales team to focus on closing deals.

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Relationship Health Tracking
Monitor customer relationship health and proactively manage at-risk accounts.

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Email Intelligence
Track email engagement to optimize customer communication strategies.

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Integrated Teams Collaboration
Enable real-time collaboration within Microsoft Teams for better team communication.

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LinkedIn Sales Navigator Integration
Leverage LinkedIn data for stronger lead generation and relationship building within Dynamics 365.

Copilot AI

Artificial intelligence is embedded throughout Dynamics 365, boosting productivity and efficiency. Copilot supports users by assisting with tasks like writing emails, summarizing records, and reviewing the sales pipeline.

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Is it a fit for my business?

Dynamics 365 is particularly well equipped for distribution and manufacturing companies, but CRM software’s value doesn’t begin or end with any particular industry. If you’re looking to improve productivity and profitability, streamline processes, centralize data, and more effectively manage or evaluate your administration and operations, a CRM solution can help.