Nov 11, 2021 | Customer service, Dynamics 365 Customer Service
Dynamics 365 shines bright with Case Management! At the heart of Dynamics 365 Customer Service is the agent experience. The key to improving customer satisfaction in service delivery is providing agents with the tools they need to provide customers with excellent...
Nov 5, 2021 | Customer service, Microsoft Dynamics 365, Microsoft Dynamics 365
Why do customers stop doing business with you? Do you know the #1 reason customers stop doing business with a business? You’ll be surprised that the answer isn’t that a company’s pricing is too high or their product insufficient. According to Hubspot...
Oct 29, 2021 | ClickDimensions, Marketing
What is ClickDimensions? ClickDimensions is a complete marketing automation solution built exclusively for Dynamics 365 CE – designed to bring together sales and marketing to generate bigger business wins. Among ClickDimensions features are essential marketing...
Oct 18, 2021 | ClickDimensions, Email Marketing
In our third and final blog of our email marketing series, we focus on interpreting the email statistics provided by ClickDimensions. Part one of our email marketing series covered creating email templates with ClickDimensions. Part two concentrated on creating and...
Oct 18, 2021 | ClickDimensions, Email Marketing
In part one of this blog email marketing series, we covered creating email templates. In this blog, you will learn how easy sending emails with ClickDimensions is. Using marketing lists, you can easily send an email to multiple recipients. In a recent blog, we...
