Jan 20, 2025 | Microsoft Dynamics 365
Recently, we worked with a client who wanted to update the name of their root business unit to reflect a company rebrand. While renaming standard business units in the Power Platform Admin Center or the new Power Platform Environment Settings hub is...
Jan 17, 2025 | Microsoft Dynamics 365
Today’s customers expect simple, fast, and digital experiences at every stage of their buying journey. One of the most significant slowdowns in many sales processes is the back-and-forth required to get documents signed. Printing, scanning, and mailing can turn what...
Jan 16, 2025 | Microsoft Dynamics 365
We’re excited to share that enCloud9 has been recognized as a 2024 Top Member by the CRM Software Blog! This honor highlights our passion for helping businesses succeed with Microsoft Dynamics 365. At enCloud9, we offer a wide variety of services tailored to meet your...
Dec 6, 2024 | ClickDimensions, Digital Transformation, Dynamics 365 Add-Ons, Dynamics 365 CRM for Vertical Markets, Microsoft Dynamics 365
As a business owner or professional, your time is already stretched thin. Managing daily operations, meeting client needs, and focusing on growth leave little room for diving into complex marketing strategies. Marketing automation has the power to transform your...
Nov 1, 2024 | Dynamics 365 implementation, Dynamics 365 Sales, enCloud9, enCloud9 Services, Microsoft Dynamics 365
As a Managed Service Provider (MSP), keeping your clients’ IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like Microsoft Dynamics 365 to grow their business. That’s where enCloud9...
Oct 31, 2024 | Customer Voice, Microsoft Dynamics 365
The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing communication, and leveraging AI-driven insights to...
