Nov 1, 2024 | Dynamics 365 implementation, Dynamics 365 Sales, enCloud9, enCloud9 Services, Microsoft Dynamics 365
As a Managed Service Provider (MSP), keeping your clients’ IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like Microsoft Dynamics 365 to grow their business. That’s where enCloud9...
Oct 28, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365
Prioritizing the right leads and opportunities is essential for driving sales growth. With the integration of AI-powered lead and opportunity scoring in Dynamics 365 Sales, sales teams can now make smarter, data-driven decisions. AI scoring uses artificial...
Jul 25, 2024 | Dynamics 365 CRM QuickTips, Dynamics 365 Sales, enCloud9, How to, Microsoft Dynamics 365
While we all understand the core sales entities (Lead, Account, Contact and Opportunity) in Dynamics 365 CRM. one of the more underappreciated entities that can be a valuable piece of data is the Competitor. The Dynamics 365 Competitor record is used to store...
Jul 22, 2024 | Dynamics 365 Sales, How to, Power Apps, Power Platform, Sales Copilot
The Problem Perhaps you have noticed a new feature in Dynamics 365 CRM that has works like this – you create a new record – say an account. You fill in the important data, and as you try to save your record, you get a tool bar message and a pop-up message...
Jun 18, 2024 | Dynamics 365 Sales, Microsoft Dynamics 365
Welcome back to our series on boosting sales with Dynamics 365. In Part 1 of our blog on boosting sales, we covered the first five strategies. Now, let’s dive into the remaining five strategies that can help you with boosting sales. We know that some businesses...
Jun 14, 2024 | Dynamics 365 Sales, How to, Microsoft Dynamics 365
Microsoft Dynamics 365 Sales is a powerful tool that helps organizations manage customer relationships and streamline sales processes. While its robust features and capabilities can drive sales productivity, individual users can enhance their experience by configuring...