After a month of publishing great content about why you should enable Dynamics 365 Sales Insights in your organization, we are happy to close out the month with a surprise announcement from Microsoft that makes it even easier to get started. Microsoft recently...
Sales Accelerator, Conversation Intelligence, and Predictive Scoring were previously only available with a Sales Premium license. Since publishing this blog, Microsoft has announced that these three features will now be available to Sales Enterprise customers. It...
Selling to customers today is about building and maintaining relationships. Relationships are built by knowing your customers, what is important to them, and responding to them with the right communication at the right time. Dynamics 365 Sales Insights enables...
Salespeople engage with many customers every day. Salespeople are responsible for qualifying leads, nurturing opportunities, and acting effectively in a timely manner. In addition, they are expected to operate according to the processes recommended for their...
Understanding your customer and where they are at in the customer buying journey allows you to make the best possible decisions on how to proceed with an opportunity or lead. It also ensures that your marketing strategy addresses each stage which in turn leads to a...
So, what is the difference between leads and opportunities? One of the most common questions we face when working with new clients implementing Dynamics 365 is -“What is a Lead?” The next question then is always – then” what is an Opportunity?” and then the final...
Kristin Caniglia joined enCloud9 in 2015 as an Accounts and Marketing Manager. She uses her skills to deliver an awesome client experience as well as publicize the Services that enCloud9 provides. When not working, she likes taking care of her garden and riding her bike on the Omaha trail network.
Kristin Caniglia
