Selling to customers today is about building and maintaining relationships. Relationships are built by knowing your customers, what is important to them, and responding to them with the right communication at the right time. Dynamics 365 Sales Insights enables...
Salespeople engage with many customers every day. Salespeople are responsible for qualifying leads, nurturing opportunities, and acting effectively in a timely manner. In addition, they are expected to operate according to the processes recommended for their...
Understanding your customer and where they are at in the customer buying journey allows you to make the best possible decisions on how to proceed with an opportunity or lead. It also ensures that your marketing strategy addresses each stage which in turn leads to a...
Why is Providing Great Customer Service So Important? Do you want your company to be known for providing excellent customer service? It seems like a simple thing or common sense, but it is something you really have to work at. You can have the best product out there,...
Why do customers stop doing business with you? Do you know the #1 reason customers stop doing business with a business? You’ll be surprised that the answer isn’t that a company’s pricing is too high or their product insufficient. According to Hubspot...
What is ClickDimensions? ClickDimensions is a complete marketing automation solution built exclusively for Dynamics 365 CE – designed to bring together sales and marketing to generate bigger business wins. Among ClickDimensions features are essential marketing...
Kristin Caniglia joined enCloud9 in 2015 as an Accounts and Marketing Manager. She uses her skills to deliver an awesome client experience as well as publicize the Services that enCloud9 provides. When not working, she likes taking care of her garden and riding her bike on the Omaha trail network.