As a business owner or professional, your time is already stretched thin. Managing daily operations, meeting client needs, and focusing on growth leave little room for diving into complex marketing strategies. Marketing automation has the power to transform your...
As a Managed Service Provider (MSP), keeping your clients’ IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like Microsoft Dynamics 365 to grow their business. That’s where enCloud9...
The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing communication, and leveraging AI-driven insights to...
Prioritizing the right leads and opportunities is essential for driving sales growth. With the integration of AI-powered lead and opportunity scoring in Dynamics 365 Sales, sales teams can now make smarter, data-driven decisions. AI scoring uses artificial...
Microsoft’s 2024 Release Wave 2 for Dynamics 365 Sales brings a host of enhancements and new capabilities designed to streamline the sales process, improve the seller experience, and leverage AI to boost productivity. This release focuses on providing sales...
To achieve sustainable growth and stay competitive, businesses need a solid understanding of customer behavior and preferences. Data analytics is a key tool for this, and Microsoft Dynamics 365 provides a strong platform to help set informed CRM goals. In this...
Kristin Caniglia joined enCloud9 in 2015 as an Accounts and Marketing Manager. She uses her skills to deliver an awesome client experience as well as publicize the Services that enCloud9 provides. When not working, she likes taking care of her garden and riding her bike on the Omaha trail network.
Kristin Caniglia
