May 14, 2024 | Dynamics 365 Customer Service, Microsoft Dynamics 365, Webinars
This blog about Dynamics 365 Case Managment was originally published in 2021 and has been updated with current information for 2024. While not much has changed in Case Management, it remains a robust and reliable solution, just as it was back then. One area in which...
Jun 1, 2023 | Digital Transformation, Microsoft Dynamics 365, New Features in Dynamics 365, Sales, Sales Hub, Webinars
Stop the Guesswork: Mastering Sales Forecasting in 2023! Accurate revenue prediction stands as a cornerstone of effective business management, delivering the power to strategize with precision, allocate resources optimally, make well-informed decisions, master...
Jan 6, 2021 | Microsoft Teams, Webinars
What is Microsoft Teams Live Events? So, you’ve likely used Microsoft Teams for chat, messages, and meetings, but did you also know that you can also host webinars in Teams? Microsoft Teams Live Events are an extension of Teams meetings – enabling users to...
Sep 8, 2020 | Customer service, Microsoft Dynamics 365, Webinars
August Webinar – Case Management in Dynamics 365 for Customer Service One area in which Dynamics 365 shines bright is in Case Management! Case Management in Dynamics 365 empowers employees to resolve cases quickly. Case Management not only provides efficiency...
Jul 20, 2020 | Microsoft Dynamics 365, Webinars
July Webinar – Enhanced Filtering in Dynamics 365 Enhanced Filtering in Dynamics 365 makes the user experience easier than ever before! Enhanced filtering in Dynamics 365 simplifies the user experience. Brian Begley started enCloud9’s July webinar by...
Jun 22, 2020 | enCloud9, Webinars
June Webinar – Credit Card Processing With Dynamics 365 Get paid faster and sell more with credit card processing in Dynamics 365 Brian Begley started enCloud9’s June webinar by giving some information about enCloud9 as well as iSolutions. enCloud...
