Dynamics 365 Marketing Options
Automate your marketing workflows and focus on building meaningful customer relationships.
Boost engagement and drive conversions.
As a marketing professional, you need robust tools to elevate your campaigns, nurture leads effectively, and deliver personalized experiences that resonate with your audience.
Customers expect tailored, data-driven interactions across multiple channels. Dynamics 365 Customer Insights, formerly known as Dynamics 365 for Marketing gives you the ability to craft targeted campaigns and optimize engagement with AI-powered analytics. It helps you capture, qualify, and nurture leads more effectively, delivering the right message at the right time for maximum impact.
Let’s explore how Dynamics 365 Customer Insights can transform your marketing strategy!
Dynamics 365 Customer Insights Features
Customer Journey Automation
Automate personalized journeys based on customer behavior, ensuring seamless lead nurturing and engagement.
Lead Scoring
Rank leads by their interaction to prioritize the highest-converting prospects and boost sales efficiency.
Multi-Channel Campaigns
Reach customers via email, social media, and SMS, ensuring consistent engagement across all platforms.
AI-Powered Insights
Use AI to analyze campaign data in real-time, enabling quick optimizations for better marketing outcomes.
Email Marketing
Create, personalize, and track emails with dynamic content for targeted campaigns.
Segmentation
Divide your audience into precise groups, improving personalization and campaign relevance.
Event Management
Plan and manage virtual or in-person events, tracking registrations and success metrics.
LinkedIn Integration
Import and track leads from LinkedIn campaigns directly within Dynamics 365.
Power Automate Integration
Automate workflows with custom actions that respond to customer behavior in real time.
Analytics and Dashboards
Track campaign performance with customizable, visual dashboards that provide real-time insights.
ClickDimensions
- ClickDimensions is a full-functioned marketing suite that integrates with Dynamics 365.
- ClickDimensions features email marketing, webforms and web analytics, SMS marketing, and more.
- ClickDimensions leverages standard Dynamics 365 functionality- like Marketing lists. In this way, it looks and feels like any other area of Dynamics 365.
- ClickDimensions Social Engagement is only offered as an add-on.
- The Social components of each marketing solution are very different so make sure to look at each closely-in order to assess the one that more effectively meets your Social needs.
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Is it a fit for my business?
Dynamics 365 is particularly well equipped for distribution and manufacturing companies, but CRM software’s value doesn’t begin or end with any particular industry. If you’re looking to improve productivity and profitability, streamline processes, centralize data, and more effectively manage or evaluate your administration and operations, a CRM solution can help.
Dynamics 365 Customer Insights
From $1700 Per tenant/month
Copilot AI
Artificial intelligence is embedded throughout Dynamics 365, boosting productivity and efficiency. Copilot supports users by assisting with tasks like writing emails, summarizing records, and reviewing the sales pipeline.